If you were not able to Diagnose your Wall Connector through the link above, contact us at any of the following:

Text with screenshots: 954-573-6825
Monday - Friday 8am-4pm PST

Email: service@vanzwietenelectric.com

Please send in your requests:
Site Address
Charger SN (serial #)- located on the left side of the charger
Any screenshots of error codes you received on the app and a picture of the LED on your charger

We will respond within 1-2 Business Days